Shipping

Canada: $20 flat rate on all orders.

United States (continental): $30 flat rate on all orders, plus a 35% duties and tariffs charge added at checkout (see below).

Everywhere else: Alaska, Hawaii, US territories, and international destinations are quoted at checkout at the actual cost of getting your knife to you safely.

Every knife is made by hand, one at a time. Orders ship as they're finished, in the order they came in. All pre-sale items are guaranteed to ship by December 10, 2026. You'll get a tracking number by email the day your knife leaves the shop.

Knives ship in a sealed box and require a signature on delivery.

Duties and tariffs

Canada: Your order ships domestically, so there's nothing extra to pay.

United States: Our knives are made by hand in Quebec, and current US trade rules mean duty is owed on them. To get your order to you as quickly as possible, all US packages ship Delivered Duty Paid (DDP): we pay the duty before your order ships. A 35% charge is added at checkout to cover current duties and tariffs (rate as of October 6, 2026).

Everywhere else: Any customs duties, import taxes, or handling fees charged by your country are yours to pay, and the carrier collects them on delivery. We can't tell you the amount in advance, as it varies by country and isn't ours to set. If you refuse a delivery because of duties, your refund covers the knife but not the shipping.

Returns

Thirty days. Original condition.

If the knife isn't right for you, send it back within 30 days of delivery for a full refund of what you paid.

It has to come back unused and in its original box, with the insert card and any packaging it arrived in. A knife that's been cut with, sharpened, or washed can't be returned.

Return shipping is yours to cover. Write to us at info@honculinaire.com and we'll send the address and instructions. Please use a tracked service and pack the knife in its original box. We can't refund a knife that arrives damaged or doesn't arrive at all.

Refunds go back to your original payment method within 10 business days of the knife reaching us.

Exchanges: want a different size or colour? Start a return, then place a new order. It's faster than waiting for us to process a swap.

Damaged in transit: email us within 7 days of delivery with photos of the knife and the box. We'll replace it. You won't pay anything.

Outside Canada and the US: duties and taxes you paid on the original delivery aren't refundable by us. Your customs authority may refund them on a returned export. That's a claim you file with them.

Warranty

One year against manufacturing defects.

We guarantee our materials and craftsmanship to be free of defects. If something we made goes wrong in the first year, we'll repair or replace the knife. That covers the forge work, the assembly and the handle.

Normal wear, a dull edge or damage caused by misuse (rust, chips from cutting bone or frozen food, a handle left soaking in the sink, or a trip through the dishwasher) is not covered. Knives that have been re-ground or repaired by someone else are not covered either.

If you’re not sure whether your knife is eligible for warranty work, write to us at info@honculinary.com with photos and your order number. We will always do our best to help you.

This warranty is in addition to the rights you already have under Quebec's Consumer Protection Act and other consumer law that applies to you. It doesn't replace them.