Shipping
Free shipping across Canada and the continental US. We ship everywhere else too.
Orders to Canada and the continental United States, the lower 48 states, ship free. No minimum.
We ship anywhere else in the world as well. Alaska, Hawaii, US territories, and international destinations are quoted at checkout at the actual cost of getting the knife to you safely.
Every knife is made by hand, one at a time. Orders ship as they're finished, in the order they came in. All pre-sale items are guaranteed to ship by Dec 10, 2026. You'll get a tracking number by email the day yours leaves the shop.
Knives ship in a sealed box and require a signature on delivery. Someone needs to be there.
Duties and taxes
Canada: shipped domestically. Nothing extra to pay.
United States: the price you see is the price you pay. US customs duties are included in our prices, along with shipping. Your knife arrives with nothing left to pay. No customs invoice, no broker fee, no surprise at the door.
Our knives are made by hand in Quebec, Canada. Current US trade rules mean duty is owed on them. We pay it before your order ships rather than passing you a bill weeks later.
Everywhere else: any customs duties, import taxes, or handling fees charged by your country are yours to pay, and they're collected by the carrier on delivery. We can't tell you the amount in advance. It varies by country and it isn't ours to set. If you refuse a delivery over duties, the refund covers the knife but not the shipping.
Returns
Thirty days. Original condition.
If the knife isn't right for you, send it back within 30 days of delivery for a full refund of what you paid.
It has to come back unused and in its original box, with the insert card and any packaging it arrived in. A knife that's been cut with, sharpened, or washed can't be returned.
Return shipping is yours to cover. Write to us at info@honculinary.com and we'll send the address and instructions. Please use a tracked service and pack the knife in its original box. We can't refund a knife that arrives damaged or doesn't arrive at all.
Refunds go back to your original payment method within 10 business days of the knife reaching us.
Exchanges: want a different size or a different cap? Start a return, then place a new order. It's faster than waiting for us to process a swap.
Damaged in transit: email us within 7 days of delivery with photos of the knife and the box. We'll replace it. You won't pay anything.
Outside Canada and the US: duties and taxes you paid on the original delivery aren't refundable by us. Your customs authority may refund them on a returned export. That's a claim you file with them.
Warranty
One year against manufacturing defects.
If something we made goes wrong in the first year, we'll repair or replace the knife. That covers the forge work, the assembly, the handle, the cap, and the bolster.
It doesn't cover normal wear, a dull edge, rust, chips from cutting bone or frozen food, a handle left soaking in the sink, or a trip through the dishwasher. It doesn't cover a knife that's been reground or repaired by someone else.
Write to us at info@honculinary.com with photos and your order number.
This warranty is in addition to the rights you already have under Quebec's Consumer Protection Act and other consumer law that applies to you. It doesn't replace them.